Welcome to MyGroundBizaccount (A secure site for all your personal business needs) guide. I’ll show you how to access and manage the MyBizAccount profile without getting anybody’s help.
The official website address is www.mygroundbiz.com keep log in for reports, forms, agreement terms, Settlement/Charge statements, and more.
Log in with your 7-digit FedEx ID (found on your badge) and password. I inform you all the GroundBiz account users, you will be logged out automatically (after 18 minutes with no activity).
MygroundBiz.Com website maintenance happens every week on Sundays from 12 AM to 6 AM ET. So don’t try to access it during this time.
What is MyBizAccount?
MyBizAccount formerly known as MyGroundBizAccount. Now in short it’s called the MBA portal. It is a secure website for an independent FedEx contractor.
It is used for personal business needs. FedEx employees and contingent workers can view and manage information at the MBA portal.
Login is the first step to access your account. So use valid login details and log on using the given supportable browsers:
- Microsoft Edge
- Firefox
- Google Chrome
- Safari
MyGroundBizAccount Login Process
If you want to access FedEx News and General Information online then sign in to the official portal by following the given steps:
Step 1. Navigate to https://mygroundbiz.com/
Step 2. Enter your FedEx ID number to sign in.

Step 3. Click the LOG IN button.
If your submitted ID is correct then you will prompted for further process.
If you have any technical and non-technical issues accessing MyGroundBiz news and general information portal feel comfortable to call 1.800.HELPMIS (435.7647).
MyBizAccount (MBA) Okta Single Sign On
MBA is an independent contractor portal. To access this secure website you need to follow the given steps:
- Here I’ll give you a direct login page link (the link is available on the mybizaccount.fedex.com official website).
- Now connecting to FedEx, sign in with your account by submitting your username/PurpleID and password.

- At last click on the sign in button.
MyGroundBiz Password Management
Password management for employees and contingent workers is a common thing. You have three ways to manage your password:
Change your Password using IMAGE
If you need to change your IMAGE password, your mobile device must be connected to the FedEx network. If everything is done go to https://image.prod.fedex.com/identityiq/external/registration.jsf and follow the on-screen instructions.
Reset your password via text message, phone calls, or email
Do you have a mobile number or email ID registered with your account? let’s reset your password using a code sent by text message, call, or email.
To do this visit https://purpleid.okta.com/signin/forgot-password, Enter your Username, and click one of the available options – Reset via SMS, Reset Via Voice Call, or Reset via Email.
- Suppose you choose Reset via SMS – in the next step, you will be asked to enter the verification code sent via SMS and click the Verify button. After the successful verification, you will be eligible to reset your password.
- If you choose Reset via Email – You should receive an email shortly with the steps “reset your password”.
- If you choose Reset via voice call – you will receive a verification code via voice call, enter the code and press the Verify button.
Instructions for Password
- The first time you log in to My Ground Biz Account, it requires you to change your password.
- Make your password strong using upper and lower case letters, numbers, and special characters and it is 8 to 32 characters long.
- Change your password from time to time for security reasons.
- The password text field is case-sensitive, so be careful when typing your password.
- If you want to reset your password, you should call 1.855.NEW.PSWD (1.855.639.7793).
Unlock your MyGroundBiz Account
The unlock account process is the same as password reset. You can unlock your account in three ways. Visit https://purpleid.okta.com/signin/unlock, enter your username, and choose how you want to receive the validation code:
- Send SMS: Verification code received on the registered mobile number in the form of simple text messages.
- Voice Call: Verification code will received via voice call.
- Send Email: Instructions for unlocking the account are emailed to you on the registered email ID.
About FedEx
Corporation | FedEx (Federal Express) Corporation |
Head Office | Located in Memphis, Tennessee, U.S. |
Established in | 1971 |
Founder Name | Frederick W. Smith |
FedEx Branches | More than 20000 |
Number of Employees | More than 505,000 |
FexEx Services are | Freight transportation, express delivery, logistics, and business services. |
Official website | Visit Here |
FAQ’s
Contact your local IT service desk for Purple ID support and request other help.
After 18 minutes of no activity, you will automatically log out from your profile.
Yes, call 1.855.639.7793 to reset your password.
General Tips
- Clear your browser cache and cookies.
- Double-check the entered credential before submitting it.
- Internet connection matters a lot, so use a good speed internet connection.
- Don’t log in when the website undergoing maintenance.
- Use a personal/private device to access your account.
- Don’t share your login details with others.
- Avoid using shared/public devices it’s not safe.
- Don’t save your login details on a shared system and log out before leaving the system.
Conclusion
This article is fully covered with FedEx MyGroundBizaccount independent contractor portal-related topics. More than 505000 FedEx employees access this portal daily for personal and professional use. If you are new to FedEx and will access this website, the above guide will help you.